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Benefitfocus

Benefitfocus reviews

Supportive environment but challenging work cycle and turnover - Operations Manager Benefitfocus Employee Review

4.0

16 Apr 2026

Operations manager

Recommend

CEO approval

Business outlook

Pros

Friendly environment. Started in the service center and developed into a management position

Cons

Challenging annual work cycle. Slower at the beginning of the year. Busy at the end. High turn over in leadership when I was working there

Explore other reviews about Benefitfocus

5.0

18 Aug 2025

Benefits specialist

Recommend

CEO approval

Business outlook

Pros

Good pay bosses and colleagues

Cons

Long hours and fall is very busy

4.0

13 May 2026

Customer operations specialist

Recommend

CEO approval

Business outlook

Pros

Good people to work with. Clients were great to connect with. Lots to learn to never a boring day.

Cons

Company restructuring let go of the employees who knew the platform best.

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