Horrible experience - Account Manager Beneco Employee Review

1.0
20 Mar 2019
Recommend
CEO approval
Business outlook

Pros

There are some very wonderful people employed at Beneco.

Cons

From the start, this company has no Policies and Procedures Manual. Imagine a Benefits Administration firm that is regulated by all kinds of federal and state regulations has NO Policies and Procedures Manual. There is no organized compilation of any materials to serve as a point of reference to ascertain how to complete even the most simple of tasks. The middle and upper management are not a source of inspiration or guidance, they are a merely a click of best friends who abuse their power and positions to promote their own self serving agenda for personal gain at the expense of their clients and employees. This is just the beginning...as a male employee I experienced extreme bias, as there is extreme favoritism towards women, as evidenced by a Beneco sponsored group, " The Women of Beneco". The men do not have a group. This is troubling because there is team building, training, and outings that male employees do not have access to. Furthermore Beneco only provides customer service as a reactionary response to a crisis.

Explore other reviews about Beneco

1.0
23 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unfortunately, there are no pros to share about this company. This company was bought out and changed hands to an investment group and a new regimen of "Executive Leadership". It no longer promotes a culture of service to the clients and its participants, but one of bottom-line profitability. It is very disheartening to see a company that for so many years valued and prided itself on building relationships with its customers, starting with the internal employees first and foremost, become disengaged with the founding vision it once was.

Cons

The new regimen of "Executive/Management" team has no expertise in this very specific industry. They never made an effort to extract and learn from its employee-base knowledge. Employees are now being hired not for the expertise or knowledge of position, but because vacant positions need to be filled and management does not have the insight as to what each position requires in qualifications. Employees live in fear of their jobs on a daily basis. There is no 'open door' policy, so any guidance, concern or support an employee may need to seek is not available. It is an unfortunate disservice to the company overall.

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