1.0
23 Jan 2026
Former employee
Smithfield, NC
Recommend
CEO approval
Business outlook
Pros
The company is technologically advanced, which made training and HR processes more efficient. Systems like Workday helped with communication, scheduling, and onboarding. My coworkers were supportive, hardworking, and genuinely great people to work with.
Cons
Unfortunately, employees were not valued at the store level. Staff were underpaid and often undertrained, yet expected to meet unrealistic expectations. Stores were not consistently given enough hours to properly staff, recover, or merchandise, which created constant pressure. Management focused heavily on credit card metrics above all else, often at the expense of employee morale and customer experience. This focus contributed to a stressful and unhappy work environment.