Good first job! Yet a disappointment for the most part - Sales Associate Bath & Body Works Employee Review

2.0
27 Mar 2011
Recommend
CEO approval
Business outlook

Pros

The overall experience was the best; when I first worked there. Everything was neat and organized. The people(co-workers) were friendly! I loved working there. The management was up to par, and they knew their job and what they were supposed to do; during my first few months of working there.

Cons

It wasnt even close to a year till I started seeing how everything ran behind the scenes. Not every place is perfect, but the store had more store repairs needed than you could shake a stick at. Back stock was overall cramped and not organized at. Management fell short. The previous store manager had left for a bigger opportunity. She went to work as a store manager in Hawaii! Then for 2 months or so we were short on managers. It was literally amusing how the store was slowly falling apart because everyone was leaving. In March, a new store manager came in. She tried to direct the store in a right direction, but I think she was overwhelmed she didn't know what to do, and "CSL's" told her what's really supposed to be going. To be honest she should of just stayed a lesser position. Long story short, Management was faulty, the so-called "best sells people" were not friendly to co-workers, and had the tendency to be immature and basically just "high school" chat about the lesser associates. Beware, the people will put you on schedule for only 4-8 hours per week. Also, unless your a manager and or CSL, you will get paid biweekly on minimum wage. So don't expect a massive paycheck. The floorsets and "store-meetings" were overall amusing and unorganized. A schedule for floorsets(and inventory) should NOT last 6pm-4am in the wee hours of a new day. CEO really should look into that and improve this place because it has so much potential. It may meet its quota, but some of the people who work there "behind-the-scenes" are rude and definitely unprofessional. Co-workers should not be drove away from work just because of unexceptional attitudes and favoritism. Leave emotions at the door don't bring it in the store. It's tacky. The dreaded "Call-Ins" are ridiculous! Basically, you cancel all plans for your whole day, and you call one hour before your scheduled time and see if your needed or not, yet when your not needed you feel as your day is wasted.

Explore other reviews about Bath & Body Works

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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