Pros
Great product, very customer-centric; fun and friendly associates-especially stores. Loved getting free product to try, great way to spur new customers and share with family/friends. Loved location, great distance for travel; great café (the staff there is the best) Amazing DC/Supply Chain partners - they work harder than most people realize. The CEO is great, very open, honest, friendly and funny - charismatic chap with a way to make you feel optimistic, despite the frustrations that drown you.
Cons
NOT COMPETITIVE WITH PAY - do your research and know what you are worth. CULTURE IS SHIFTING - and not in a good way - too many great people have left and with that talent level is shifting....people are smart but very cut-throat, its turning into Victoria's Secret. LACK OF EMPATHY - most senior leaders are like robots - they don't care about anything but the bottom line - and if you get in there way you are out. It's one thing to be a leader in the industry, but another to treat people like slaves - whether they are in stores or in the home office. Sometimes they forget what it is like to be in a store or at the bottom, and have such high expectations it is unrealistic. Oh - and that work/life balance you want? Nope - looks elsewhere - there is no down time, regardless of which department you are in.