Good company if you have a good supervisor - Store Manager Bath & Body Works Employee Review

2.0
5 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Great health benefits Good paid time off Great coaching and customer service "playbook" Exciting products Gratis Very good co-workers Very organized

Cons

Very little career advancement unless you are favored. Certain management can make your life difficult. Your supervisor can micromanage you to the point of wanting to walk out. Store Managers don't get to run their own stores, every action had to be approved to the point of absurdity. Upper management, DMs specifically, uneducated and not tested in the field. They throw a lot of tasks on your plate then say that customer service is number one priority. When you handle customer service first they question why tasks aren't complete. Hypocritical. Huge lack of leadership in this organization.

Explore other reviews about Bath & Body Works

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice employees and benefits for products

Cons

Not enough hours and low pay

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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