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Barcom Technology Solutions

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Former Employee - Tier II Technical Support Barcom Technology Solutions Employee Review

3.0
22 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Ability to learn more than just a few systems/software at one time Hands on with networking issues without being network focused Can reach out to other members at any time with questions to hard to find answers (that can't be found through Google or such) Managers who care about making sure you succeed

Cons

Pay is low for positions Work asked to complete is normally past positional requirements (aka work performed can be tiers above what is expected and can throw you in the deep end) Not enough time allowed for training (no set aside internal training apart from maybe once every 2 weeks with a 10 thousand foot overview and self-training/outside company time training) Upper management not listening to feedback from techs at times (mainly for customer service/simple support issues)

Explore other reviews about Barcom Technology Solutions

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. Lots of ways to get things done and always expanding avenues. Growing and growing each year.

Cons

There is always tons to do and it keeps coming. You are always expected to keep the wheels turning.

2.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

There are good people at Barcom and real customers with legitimate needs. The company has an expressed desire to grow, and there is opportunity here if leadership ever commits to the structural changes required to scale.

Cons

The sales organization is not structured for growth. While growth is talked about, there is limited investment in scalable GTM infrastructure (demand generation, clear account ownership, modern outbound systems), and the motion remains heavily founder-led and local. Efforts to improve processes or mine existing CRM data were often discouraged due to internal politics and account-ownership conflicts. Account governance lacked clarity, and initiative was sometimes penalized in order to preserve the status quo. The exit process was abrupt and unprofessional. There was no warning and no severance, which creates an unsafe environment for employees and undermines trust. In practice, all downside risk is carried by the employee. Over time, it became clear that people who questioned existing systems or tried to modernize the organization were often pushed out rather than empowered.

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