Majority of the team leaders are just awful bullies who look down on you from their high horse. Hiring managers who know very little to no banking experience make it hard for staff to approach them for answers. Very cliquey place to work in. Being promoted is about who you know not what you know. Housemates who live together, work together, sleep together, bully together.The culture is vile. Constant restructure, four team leaders in one year. Separating the "specialist teams" from the rest. No acknowledgment for efforts. No wonder such a high turnover. Culture up there needs to change! Get rid of the toxicity..unhappy staff = unhappy customer experience.