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      Bank OZK

      Engaged employer

      Bank OZK reviews

      Call Center Disfunction - Customer Service Representative (CSR) Bank OZK Employee Review

      2.0
      5 Jun 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing at all period point blank!!

      Cons

      High turnover, poor management, poor training!

      avatar
      Bank OZK Response
      11mo
      We appreciate all feedback. Thank you for bringing your concerns to our attention. We will pass them along to management.

      Explore other reviews about Bank OZK

      5.0
      18 May 2026
      Fraud analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, decent pay, decent people

      Cons

      There are many departments with poor, toxic leadership and abusing their authority

      1.0
      13 Jun 2026
      Compensation analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Broad organizational stability, aestheticly pleasing office

      Cons

      HR Leadership, Unrealistic expectations, Work/Life balance, Technical ineptitude of colleagues, lack of growth/educational opportunity.

      1
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