Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Bakkt

      Is this your company?

      Bakkt reviews

      Terrible Communication With Staff - Customer Service Representative Bakkt Employee Review

      3.0
      9 Feb 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The base pay was raised to $20 an hour in Jan 2024. Generous PTO Employee contribution for health insurance is low Management is good about promoting staff.

      Cons

      Communication with the staff from management is terrible. Tier 2 agents do a lot more work than tier one agents for only $1 more per hour.

      Explore other reviews about Bakkt

      5.0
      29 Aug 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for starting as a call center rep

      Cons

      Some rules I dont agree with but some people might

      1
      4.0
      19 Feb 2026
      Product owner
      Recommend
      CEO approval
      Business outlook

      Pros

      Dynamic and evolving environment for those interested in fintech and digital asset innovation. I had the opportunity to collaborate across multiple teams and assigned various initiatives which made my role interesting.

      Cons

      Things changed dramatically across my short tenure. Lots of different leaders who came and went.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Bakkt jobs | Bakkt salaries | Bakkt benefits | Bakkt interviews
      Bakkt reviewsBakkt Customer Service Representative reviewsBakkt review