Pros
15% + cost discount (subject to change) went from 10% to 20% then down to 15% while I worked there. Annual sales can have great deals (this has been getting worse year after year) industry discounts Coworkers are great people Remote work available Flexible Hours Ok job in short term; less than 6 months.
Cons
Compensation is fundamentally broken, with insultingly low annual raises of $0.25 to $0.50 that leave you feeling perpetually undervalued. The promise of career growth is a trap; it was a common and deceptive practice to promote dedicated "Gearheads" into new roles only to lay them off a few months later, a bait-and-switch that I personally experienced. Since the CSC acquisition, the situation has worsened, marked by deteriorating healthcare benefits and a complete disregard for employee loyalty. New ownership has no issue laying off veterans with over a decade of service, proving that hard work means nothing. This culture of disregard is also reflected in how recognition is handled, with all bonuses and awards exclusively funneled to the sales and bike teams, rendering the essential inbound team completely invisible and unappreciated.