Pros
- The culture of kindness and support is unmatched by any of my previous employers. Even though many of us are in different time zones, everyone is always willing to connect or help out - Independence and autonomy is highly valued throughout the Customer Success team and the organization as a whole. While you can always reach out for support, trust is placed in you to maintain and grow your customer relationships - The company invests in the happiness and growth of its employees by sponsoring training initiatives and providing great benefits and bonding activities
Cons
- As the company grows and expands, it's working to provide more support in some of it's newer areas (not a big con because those in other time zones do try to make themselves as available as possible and the team is growing so rapidly)