3y
Thank you for leaving us this review. Although it's hard to read it's really important we hear and acknowledge all experiences of Born Social and we are sorry that this was yours. Please know we have shared and are discussing this feedback at leadership level across all departments. It is so valuable to have these conversations directly so if you feel comfortable talking to us more, please do reach out to anyone at Born that you would be happy to talk to.
We are very aware that our Senior Leadership Team lacks ethnic diversity. We have not needed to hire into this team in over 6 years but as and when we do, diversity will be a high priority. Our latest team data records 24% BAME team members and we have various initiatives, both internally and with industry working groups, focussed on continuing to increase ethnic diversity in our team and our industry. Over the last 3 years, we have retained many of our ethnically diverse team members. In total 26% of leavers have been POC, which is proportionate with our team ethnicity.
We do talk about inclusion, diversity and representation a lot. Not because we think we are perfect but because we are constantly striving to improve ourselves and our industry. It is never our intention to come across as though we are faultless but we cannot afford to wait to talk about it until we are. We will continue to keep it high on our company agenda.
We work extremely hard to build a diverse and inclusive culture but in the spirit of one of our values - Make Each Other Better - we always welcome feedback and conversation about where there is room to improve.