Great Place - Customer Service Associate II BNY Employee Review

Good work environment and people

Difficult to switch roles or departments

Job only as good as immediate manager. Salary is Ok ish Benefit options are ok not great.

1) Retaliation is a way of life at this company going back to 2018 and becoming worse since 2) Mid level managers are very efficient at passively insulting the Teams they are responsible for. 3) It is nearly impossible to advance in the company. 4) When you try to post to another department - your Mid level manager will do the best to stop you from advancing. Some have close friends in HR that will even have you submit a new application in an attempt to accuse the other department of recruiting you. I have experienced this. 5) The only way to increase pay and experience is by leaving the company. 6) It use to be a culture of lets help others when there is a problem, now it is lets find who to blame for upper mangers rushing a project before all risks are identified. 7) If you are taking a new Job - professionally push for higher Salary once you are in raises will be very small.