Good benefits but poor leadership and product direction - Anonymous employee BILL Employee Review

2.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good healthcare and time off benefits

Cons

Executives are directionless and have no idea what they're doing. The BILL product is terrible and it's because they've just allowed totally inept and non-technical people coast for years. Every product call nobody can actually explain the product, how it functionally works, or the customer experience. They all just thought up an idea (that usually sucks) and had AI make some junk deck that they present and then lie about how it will produce more revenue. The non-technical people at this company drag it down and they don't have smart enough VPs to weed them out.

Explore other reviews about BILL

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work overall and great

Cons

Not a lot of cons at all

1.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The compensation package is pretty great. The Supplier Growth team has a floor commission policy that guarantees commission payouts without having to close any deals.

Cons

- The "product" is terrible. They charge 6 figures to basically generate a daily excel spreadsheet that's not customizable and can pretty much only be delivered to the customer via email. It's the worst SaaS product I've ever seen - The GTM strategy is focused on how to cause more pain for the prospects to force them into a purchase rather than actually trying to offer a valuable solution that solves problems - The "solution" that is sold addresses a problem that BILL itself created - There is 0 training whatsoever, you're given a mentor and are supposed to just reach out to them every time you need help with something, which is extremely frequent because there are a million ad-hoc tasks thrown at you that don't help you progress deals in any way - There is never a Close Lost deal. If you get a no, the expectation is to "find a new path" and continuously reach out to other employees at the company

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