You will be squeezed for every ounce of work the management feel they can get out of you until you submit to working for free in your own time after your shifts have ended, just so that you don't go home feeling deflated and worthless and that you have not accomplished every task that has been pushed your way to be completed in an unrealistic time frame. Over the years the staff level has depleted by half but the workload and dedication to giving excellent customer service has increased.