Could be perfect, could be a nightmare - YMMV - Junior Credit Analyst Axos Bank Employee Review

3.0
28 Jan 2021
Recommend
CEO approval
Business outlook

Pros

1. If you're rotated to a good department - you may be lucky to get a team that fits what you want. Some colleagues and managers are great to work with and have a sense of camaraderie. 2. Some departments are lenient with overtime so you can make a lot of money (i.e. $70k is the goal - gross base pay is achievable if you're averaging 12.09 hours a day. 3. You get to work with really smart people who knows what they're doing and you're exposed to "high-risk" loans.

Cons

1. YMMV - With the JCA program, they often don't take into account your interests and skills. In some instances, they will make you move to a new department when there is a need (e.g. 2-3 months in). 2. Depending on the department, you may be expected to work overtime (may be a bad thing if you have other stuff going on in your life). 3. Axos Bank wants to be a start-up but you can feel the bureaucracy. 4. Procedures are playing catch-up. The amount of change + several teams are run mostly by JCAs. This means: 4A. No one fully knows what they're doing, someone who got rotated in 1-2 months earlier is training you. I feel bad for the genuine managers who have to deal with training JCAs and see them leave by the time they get up to speed. 4B. If a one or two team members gets rotated, you have to take on additional responsibilities. 5. COVID response is getting worse (who gets the emails, number of people being sent home, etc) - I understand that HR is trying to not scare people but it becomes a thing now where COVID outbreaks are rumored which causes distrust.

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Axos Bank Response
5y
Thanks for taking the time to offer feedback about your experience at Axos. Banking Evolved is more than a tagline; it's who we are -- which is why we listen to and take seriously all the constructive comments we receive on this platform and others, so that we can make continuous improvements in our programs, products, processes and procedures. Good luck in the next phase of your career.

Explore other reviews about Axos Bank

5.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

No. At this point, I couldn’t ask for anything more.

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Axos Bank Response
17h
Thank you for the great feedback and we’re glad to hear the goals, technology, and team are making a positive impact on your experience. It’s great to know you’re seeing growth opportunities and value in our compensation and benefits. We appreciate you being part of Axos!
2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

1
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Axos Bank Response
17h
Axos operates in a fast-paced, high-performance environment, and expectations are intentionally aligned with the level of impact our teams are driving. At the same time, sustainable performance matters. Teams are structured with defined priorities, and leaders are expected to actively manage capacity, set clear goals, and maintain regular check ins, especially during periods of increased demand. Experiences can vary across teams, and feedback like this helps highlight where execution may not always meet expectations. Maintaining a productive, engaged workforce requires ongoing attention, and leadership remains focused on balancing performance with a sustainable work environment.
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