Great place to learn and develop a career - Direct Banker II Axos Bank Employee Review

5.0
9 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Had several opportunities to work with many different departments and expand my knowledge in the functions of a Banker's role: from processing ACH transactions, wires, customer retention, SOX compliance, and daily account servicing for both business and consumer accounts, to learning sales skills and customer advocacy. I've seen many of my coworkers thrive and develop their careers. Friendly and Innovative work environment that promotes collaboration and teamwork to deliver great customer service. Experienced management in the consumer deposits team that promotes developing their workers and helps them achieve their professional goals. The skills you can learn in this department are advantageous to any role in the Bank.

Cons

Occasional software glitches that can cause temporary disruptions

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Axos Bank Response
5y
Wow. We often say that we recognize that our team members are our greatest asset, and it's rewarding to see proof of that. What you've described -- a culture in which you and your colleagues thrive, develop your careers, and grow your skillsets -- is the kind of experience/story we're hoping to cultivate. Thank you for sharing this, and for contributing to our collective success.

Explore other reviews about Axos Bank

5.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

No. At this point, I couldn’t ask for anything more.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

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