Pros
• The hiring manager was the nicest and most professional employee there.
• Some coworkers genuinely cared about their clients.
Cons
• Leadership is extremely rude and dismissive of concerns.
• Safety issues: very young children (as young as 3) were mixed in the same small clinic space with teenagers, which often felt unsafe.
• Breaks were delayed because you had to wait for coverage, making it difficult to actually take lunch on time.
• Despite being told during hiring that I would rotate clients to avoid burnout, I was assigned the most challenging client every single day while others had easier caseloads.
• Many BCBAs and techs were rude, demanding, or immature — lots of gossip and drama.
• The iPad system was disorganized and frustrating to work with.
• Hours were terrible and the pay didn’t match the workload or stress.
• Clear favoritism among staff.
• At times, “therapy” looked more like babysitting, with staff sitting in restrooms with clients for hours.
• When health concerns arose in the clinic, management discouraged staff from speaking up. I felt this created a serious safety risk for both employees and clients.
• After each therapy session, you only get literally 7 minutes to write a full clinical note summarizing a 3–4 hour session, and they get upset if it isn’t done in time.
• I was injured on the job repeatedly and reported it every single time, but nothing was ever done. They still assigned me to the same client who kept hurting me. It finally got so bad I had to leave urgently for the hospital, and when I told my overseeing BCBA, their response was literally, “So do you want workers’ comp or what?”
