employer cover photo
employer logo
employer logo

Auto-Owners Insurance

Engaged employer

Consistently poor decisions from upper management. Fine otherwise - Senior Software Developer Auto-Owners Insurance Employee Review

2.0
2 Aug 2024
Recommend
CEO approval
Business outlook

Pros

People that I work with are great. This is true for my team, other teams I work with, and end users. While I've heard of some interpersonal issues and arguments before, I've never really witnessed it firsthand so it seems pretty rare and more an issue with some individuals.

Cons

EDIT: I can't edit my prior review so I'm reposting it with an update. My original statement about upper management seeming disconnected from how associates feel about decisions and policies was affirmed. The work from home program has just been announced to be getting gutted starting 2025 despite it being overwhelmingly favored by associates and lower management. People were hired in and being told by management and HR that the program would be here to stay but now that benefit is being removed with no recourse. The careers page still has wording that promises more than will be available. It just shows untrustworthy, deceptive, and selfish mindsets that I'd advise others to avoid. ORIGINAL REVIEW: Upper management seems really disconnected from how associates feel about decisions and policies. This has caused massive turnover in all areas of the company for multiple reasons that were slow to be addressed or weren't at all. Low salaries, small raises, HR explicitly decided to only give promotions during annual reviews so the promotion raise doesn't seem as small when lumped with your annual raise, work from home frequently treated as a threat to be taken away (by senior management, direct management doesn't do this), staffing issues which cause poor work/life balance, too strict with tracking time for salaried employees (need explicit approval to leave 5 minutes early but no issue if you stay an hour late or work through lunch), too much ambiguity for what is a high priority (leading crunch time to be all the time). Advice to Management Pay competitive salaries, including scaling based on location. You claim to do this but it is not true, at least not in IT. The same associate working in one city vs another does not make a different amount. This discourages talent outside of the very limited pool AO looks at.

avatar
Auto-Owners Insurance Response
1y
Thank you for your additional feedback. If there is more you would like to share, please email us at conversation@aoins.com.

Explore other reviews about Auto-Owners Insurance

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work-life Balance Workload Culture Benefits

Cons

Work from home Relocation expectations

avatar
Auto-Owners Insurance Response
5d
Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Job security, they have never laid anyone off -Company culture, depending on your department. My departments outside of underwriting were amazing.

Cons

- Benefits and pay, lower than industry standard. They never did a cost of living adjustment in the 7 years I was there. Even when inflation was at an all time high, when asked about a cost of living adjustment, management would give the same answer of “HR is looking into it”. And then nothing happened. Expect to get a 2-3% raise each year with no cost of living adjustment. -Company culture, depending on your department. I would not recommend any POC to apply to an underwriting position.

2
avatar
Auto-Owners Insurance Response
1d
Thank you for taking the time to share your feedback. We appreciate hearing about the positive experiences you had with the stability and many of your coworkers during your seven years of service. We also value feedback regarding compensation, benefits, and workplace experience. We regularly evaluate our programs and practices to support our employees and foster an inclusive, respectful environment. If you would be willing to share more about your experience, we encourage you to reach out to us at conversation@aoins.com.
See reviews by: Helpful|Rating|Date|All