CSA/Scheduler Job Review - Unorganized and Unprofessional Management - Clinical Service Associate Autism Spectrum Therapies Employee Review

The job can be a lot even when you become an experienced CSA due to the lack of training, growth, incentives and poor management. As a CSA, you will learn how to handle multiple tasks and manage weekly deadlines, but this comes as the cost of mental exhaustion and being burnt out in the long run. There is no room for growth, lack of advancements and no clear professional developments nor incentive structure in place currently. Upper management will often turn the other way if you bring up any of these points and if pushed, all they will say is that “we are working on it.” Management have said that the schedulers are replaceable and are not worth the company’s investments -- they don’t care about CSA's performance. My overall advice is to avoid working for this company, and if you already are, then I suggest to always stay true to yourself and know your worth and advocate for yourself even if you receive push backs for doing so. There are multiple instances where upper management would play favorite and single an employee out thus creating a toxic work environment . The higher ups would talk about your work ethics or their perception of you to other people, but would not hold professional review discussions with the persons they are concerned about. If you express that you require more assistance or show your disappointment in the evaluation structure (which there is none right now), then upper management will label you as being negative and unappreciative. If AST upper management is reading this, please note that this is extremely unprofessional and all that is said about someone will always circle back to that person you are talking about. Whether upper management admits it or not, the fact is that this toxic work culture and cattiness of the the ones in power have caused lapses of mental anxiety and depression for the hardworking schedulers below them.