Amazing organization - EA/Operations Austin Angels Employee Review

Open dialogue, creativity encouraged, lots of autonomy

Very fast paced and quickly changing

Austin Angels is a mission-driven organization that creates meaningful, lasting change for children and families in the foster care system. The work is incredibly rewarding, and the impact on clients is both genuine and significant. Day-to-day case management is fulfilling, with opportunities to directly see the difference being made in people’s lives.

Upper management of the National team often treats case managers as if their contributions are less valuable, which can feel demoralizing. Criticism is oftentimes delivered publicly in front of other staff, creating a culture where voices don’t feel genuinely heard despite the “bottom-up” leadership style that is promoted. The disconnect between the mission-driven front-line work and the way the national office manages staff makes it difficult to envision long-term sustainability. There is also limited opportunity for true career development, which contributes to high turnover.