Supportive colleagues but struggles with hierarchy and micromanagement - Cuatomer Response Representative Aussie Broadband Employee Review

Some of the people are great. You can meet really awesome people and lifelong friends here. A good opportunity for a job if you’re desperate.

You aren’t allowed to have an opinion, unless it’s in agreement with your manager. You aren’t allowed to be upset about anything unless your manager is also upset about it. If you try to seek support from your manager, they will tell you that you’re being difficult and hang up on you (literally). Micro management is at an all time high. They don’t let you simply do your job, they have to comment on absolutely everything, even down to what you’re wearing for the day. When even the man who built the company says it’s a goner and a horrible place to work and that he is glad he moved on. That says something.

LGBTQ inclusive, disability inclusive Lots of opportunities for career advancement

The role on seek says opportunities for part time and work at home, but they offer none of those things. Full time, or nothing. They dont take your complaints seriously. Many employees come in smelling like they havent had a shower in 3 weeks. Every bathroom has Deodorant in it. Yet every time I need to complain they would get them to wear Deodorant, but the problem would persist 10 more times with nothing being done. Imagine trying to focus on a customer when 1m away you smell hot garbage. Theres one female TL that talks to you like a child. Everyone who works there will know who "S" is. she loves to micromanage everything you do, especially when you aren't even on her team. You can show up every day early for 3 years straight, and the one day you are 5 minutes late you get scolded like a child