Pros
Some team members are wonderful to work with and carry the company. It's a shame, that upper management can't see this or value it.
Cons
One of the most poorly managed companies I’ve ever encountered. If I had to describe the company in two words, it would be msp sweatshop. Expect to be overworked and underpaid, with employees routinely taking on the responsibilities of two or even three people-and no, that’s not an exaggeration. When concerns about understaffing are raised to upper management, the response is often dismissive, suggesting that the issue lies in your ability to 'prioritize better.' Work is frequently shifted around with little accountability, leaving those who step up to handle it in difficult positions, often blamed or forced to deal with frustrated clients. Additionally, some team members exploit this system, delaying tasks until responsibilities are shifted elsewhere—fostering a 'not my problem' culture. Over the past several months, multiple changes have been implemented, but rather than improving the situation, they’ve only added to the team’s stress. Every day feels like a chaotic cycle of putting out fires and managing emergencies, with no time to focus on meaningful work or upskill. The average tenture for an employee is only 2.5 years. Most folks have already left or are planning to. Those who stayed longer, are fortune to transition into more niche roles to escape the chaos. My advice, it's not worth the stress or your mental health.