EXHAUSTING & CHAOTIC!!!!! - Customer Service At Home Employee Review

1.0
20 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Received a raise for work performance. Time goes by quickly.

Cons

The store is seriously disorganized, employees are not left in a department long enough to fix it up. Employees are expected to finish multiple tasks in an hour. Managers push their work on employees, while they pretty much stand around and talk. Also they do favorites. And management gossips about everyone! They try to get their employees in trouble. Apparently if an employee argues with a certain manager then they automatically get fired. And if a cashier is not getting perks to the stores expectations, the cashier will have their hours cut. They do not give proper training on anything when you start. But expect you to know everything. And although they see how hard you are working ( draining yourself) they will still see it as nothing getting done fast enough.

Explore other reviews about At Home

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Clear expectation with freedom to be creative

Cons

I don’t have a con.

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fine enough coworkers to be around

Cons

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

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