Culture is changing quickly, and not for the better - Molecular Sales Consultant Assurex Health Employee Review

3.0
18 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Started as a great place to work. Management trusted and empowered MSCs. Great product and sales has done a great job of growing Genesight year over year. It isn't the MSCs job to increase reimbursement, although we definitely try to help.

Cons

Myriad took over in August of 2016. For almost a full year, things moved along very well. There were some changes and change is to be expected. But the last month has been a complete 180 degree turn and I talk to MSCs every day that are petrified of the changes coming. Challenger? Countless emails with hours and hours of pre-work for a meeting? Bonus plans were the designers don't seem to understand that #1 and #2 of importance in incentivizing reps is to pay them in a TIMELY and ACCURATE fashion. We are 1/2 way through the quarter without even having updated dashboards. Now, we are only paid every quarter AND the payouts are almost a full 2 months behind the quarter end? Really? So whoever comes up with this plan really has no idea that paying a rep a bonus almost a full quarter behind the actual sales measurement is a terrible motivator?

Explore other reviews about Assurex Health

5.0
25 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Great staff and good benefits

Cons

some additional overtime but not too much

2.0
20 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good location Free membership to the Community Center Myriad's (parent company) benefits are good Product actually helps improve peoples' lives

Cons

Constant confusion and disagreement among leadership Complete lack of vision for the product software No funding for tools, training, and people needed for the demands/requirements given Frequent development emergencies due to speed being valued over quality Promises made, but never fulfilled. Actions never match words. The appeal of working for Assurex Health included working with awesome technology that truly helps people, a large potential for career growth, and a significant monetary reward from an IPO or acquirement. However, what transpired instead was career stagnation (for many) due to poor compensation and lack of training/tools needed for career growth. Likewise, the college tuition, mortgage payoff, and early retirement that was touted by the CEO as things we could do with our stock options turned out to be a couple thousand dollars for employees that were here for 5+ years, while the CEO received millions. People changed their lives by buying/building houses to move closer to this company and accepted well below-market-value salaries because of the promises made by leadership regarding our stock options value. The company lists "People First" as a core value and preaches to always put the patient first, but nearly every decision made and action taken contradicts this value. Processes that improve the quality and experience for our customers are cut in order to get a product out faster that people find frustrating or unusable. Developers are asked to build things as fast as possible, regardless of what processes are in place, before requirements are even decided upon. The reduction in product development staff further sends the message that high quality and enjoyable experiences with our product doesn't matter, and people/patients are not as important as sales and dollars. Why would anyone want to stay?

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