Lack of management support. I still work here and have been looking for a new job. The company is poorly run. Office was moved and we were promised it would be on the same train line, this did not happen. Management not available when needed. Customers request to speak with management and they refuse to take the call. Management in meetings most of the day and they expect the team to hold each other accountable. Company does things to ensure they look good on paper to their clients but this creates a negative experience for customers.
