An honest, great place to work - Customer Service Representative II Assurant Employee Review

5.0
23 Sept 2014
Recommend
CEO approval
Business outlook

Pros

They keep their employees happy! i have been pulled off the phones a couple times just to chat with someone if i am having a bad day, there are always snacks, big cubicles, they will sit you with people you can learn from, and a response from hr/managment takes less than a day mostly. Promotions are done well ( i applied for a job internally and was accepted for a more entry level job in the same area of the company with the option to move up)

Cons

Very stressful calls, not a job for anyone who cant take criticism or being yelled at,

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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