Place is a dumpster fire - Service Ascensus Employee Review

Great culture to grow in.

Lateral positions are easier to move into than vertical.

he environment at FuturePlan is welcoming, and the management team is supportive, positive, and engaging. The teams are collaborative and well-connected, consistently working together on projects and seeking ways to improve processes and enhance client satisfaction. The work-life balance is excellent, and since joining FuturePlan, I have had the opportunity to pursue continuing education and professional development throughout the year, with strong support from my management team. Overall, the management style fosters growth, collaboration, and a positive work experienc

While I wouldn’t necessarily consider this a negative, there were some challenges during the onboarding process. I ultimately had the opportunity to interact with multiple departments, which helped me understand how different areas of the organization operate. That exposure was valuable and supported my ability to acclimate to my role. However, navigating the various systems and programs needed for my position was somewhat challenging at first. Determining which tools I needed, obtaining access, and tracking down passwords required additional effort. For example, setting up Paymentus, receiving my phone number, and gaining access to platforms like Box and other systems took time and coordination. That said, the process of connecting with different teams along the way was beneficial. It helped me learn more about the organization and contributed positively to my overall onboarding experience.