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Ascend Software

Is this your company?

Great people, but management is struggling - Anonymous employee Ascend Software Employee Review

2.0
7 Nov 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I met some of the best people I've ever worked with at Ascend. Everyone was always ready to help one another, no matter how dire the situation. I learned a lot. The benefits weren't bad either.

Cons

There was a pretty severe lack of transparency when it came to the health of the company. Each monthly all-hands, management would rave about how great our revenue streams were, and how we were exceeding expectations. It came as quite the surprise when our "healthy" company suddenly needed to lay off a large portion of the workforce. Oddly absent from those layoffs were the massive quantity of C-level executives and VPs. The company seems determined to have an extremely top-heavy organizational structure while hanging vital departments out to dry, such as the CloudOps team. There is not a focus on addressing weaknesses in crucial areas for a SaaS company. Finally, it seems like there is a reorganization of the company every six months or so, which disrupts productivity and processes. It also makes it difficult to have an annual review with a manager who knows your accomplishments.

Explore other reviews about Ascend Software

5.0
31 May 2023
Recommend
CEO approval
Business outlook

Pros

It's a fantastic small company with close knit relationships and people that genuinely care about each other.

Cons

As a small company, today's chaotic business climate is just plain scary, although they've weather it well so far.

2.0
18 Jul 2024
Recommend
CEO approval
Business outlook

Pros

There are some good benefits like summer Friday's and lifelong learning reimbursement. The people, outside of the senior leadership team, are some of the nicest and most genuine people I've interacted with at any company.

Cons

Senior leadership. They aren't looking out for their employees. The good benefits are lures for new employees, but once you're in the company they don't care about you. Transparency and openness are rewarded with cold shoulders from senior leadership and eventual layoffs if your thinking isn't in line with theirs. HR does not seem to be there to look out for the employees, they are there to look out for the senior leadership only. "Anonymous" reviews are requested, but rarely are anonymous with comments made by the CEO and COO repeatedly if they are given poor reviews.

3
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