Pros
Full Time Employee Benefits: Free Cable TV, Internet and Telephone (except for Pay-Per-View) Paid time off: 10 vacation days (15 after 7 years) , 5 floating holidays and 5 sick days. These can be scheduled on a per day or per hour basis. You are not forced to use an entire week off at a time. Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap. Relaxed work environment Casual dress code (not sloppy, business casual) Paid training and ongoing on the job training Tuition assistance is available Multiple discounts Including: % off of Verizon wireless bill and % off of food purchases at Ponderosa Steakhouse. Choose between daylight or night shifts Opportunities for voluntary overtime and voluntary holiday overtime Free parking and a short walk to the building
Cons
Stress Repetition Angry and sometimes abusive customers Pay not as high as other companies in the Pittsburgh area Salary cap at around $20.00 per hour hourly Paid time off not used at the end of the year does not roll over. You use it or lose it. It can take a long time for an employee to receive full time and benefits, even if they are skilled at their position