Technical Support Representative - Technical Support Representative Armstrong Employee Review

3.0
14 Nov 2016
Recommend
CEO approval
Business outlook

Pros

They really make sure your confident on the phones before sending you off on your own. A lot of training, good benefits. Great job if you have the patience to learn.

Cons

Started out part-time, pay could be much better for the work you're required to do. A lot of learning.

Explore other reviews about Armstrong

5.0
14 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The folks I worked with at Armstrong were authentic and others centered almost without exception. They all worked hard and rooted for each other. I consider it an honor to be an alumnus of this organization.

Cons

I can't think of any negative that is applicable to the organization as a whole. Very solid company.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Good pay - Caring supervisors - Great training - Relaxed work environment

Cons

- No opportunities for upward mobility - Difficulty scheduling time off - Upper management is unable to accept or take criticism - Disconnect between frontline agent reality and corporate suite expectations

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