Pros
I have been with Arkose Labs for 16 months now, joined Sept 2020. I can tell you that despite all the craziness that has been happening, this is one of the best companies I have ever worked for. On a daily basis I talk across the globe with the worlds largest companies. Everyday is a new challenge, and every day has its challenges. There have been some amazing changes made over the last half of 2021 that has set Arkose Labs on the right course. I am in the Sales organization, and worked for and directly with the previous sales leadership (all new since July 2021), and I can tell you that the new sales leadership has done an amazing job getting things back on track. Some of my collogues that have moved on, unfortunately got caught up in the negativity that brews when leadership changes are made. But trust me when I say, those changes were very much necessary. Each year we are doubling our sales, both in net new and expansion... So, it is an amazing crazy ride. We are a startup, things get gritty, not everything is handed to you on a silver platter. I have had to make my own way on many occasions, and was rewarded for doing so. I have found that leadership does listen and does care. I have a great relationship with all of the C-level team, including the CEO. I am able to express my concerns to them and celebrate the wins as well. Is it perfect here, no. But is any job ever really perfect. Is it so broken it cannot be fixed, not even close. If you are looking to join Arkose Labs, join to play the long game. Treat each challenge on its own, don't let problems build upon each other. Keep in mind, this company is going places, and you want to be here when Arkose Labs reaches the top (which it is very much on the way to do)! That out of the way... I find that I very much love to work with all of the members of Arkose Labs. There are no pre-Madonnas. Everyone is very humble, helpful and want's to help you succeed. I love love love our technology. We help our customers frustrate fraudsters. On a daily basis we help to make it harder and harder for the bad people of the world make money off of you. We help make the internet a safer place. I love to see the relief on our customer's faces when we put our technology in place and it works, and you can see the attacks stop. Our customers are getting beat up every day by these bad folks, and we can make a difference. For me, that is so worth working here.
Cons
Like any startup, not everything has a process. Not every question has an answer, and some answers are not the best. Not everything is in place that we need today, but it is in process of getting put in place. Within the Sales Org, the previous leadership really did a number on the team, and we lost some great team members. Time, it takes time to correct things that have gone wrong... Even 6 months after new sales leadership, things are still being corrected... but all major issues have been resolved.
