Great - Claims Adjuster Arbella Insurance Employee Review

5.0
10 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Good environment in the office, great sense of team and everyone is always willing to help each other. Management does a wonderful job at recognizing the hard work that is done. Management is very approachable with any questions or concerns you may have, you never have to worry about saying the wrong thing or feel like you cannot speak up about something. Coworkers are great, especially when the job gets to be high stress. The office does a lot of raffles, get togethers, celebrations, etc which are helpful in maintaining a clear head space. The benefits are amazing. TONS of PTO! There are also tons of volunteer opportunities you can participate in as well to get away from the desk by giving back.

Cons

Claim volume is not manageable in the hours you are paid salary to work. The company does promote work/life balance, but it is hard to leave the desk and go home without thinking of the dozens of things that you could not get to because the volume is so high. Pay is a little low when you start, but the benefits somewhat offset this.

Explore other reviews about Arbella Insurance

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

- I joined Arbella right out of school and 30 years later I couldn’t be happier. I love being part of this organization and enjoy coming to work every day. - Arbella puts a lot of emphasis on their employees. Employee engagement is important to them. They are always looking for feedback to ensure everyone is getting what they need. If a change is needed, they are not afraid to make it. - Work life balance is something that is important to me and Arbella feels strongly about it as well. It is not just a slogan to them; it is something they stand by. - Advancement opportunities - Arbella’s benefit packages are second to none. There are several different options available, especially if you have a family (health insurance, 401K, flex spending, tuition reimbursement, eye care, life insurance, etc…)

Cons

- Working in claims can be fast paced and requires you to think on your feet and make decisions quickly. Although I personally enjoy this type of work, it may not be for everyone.

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Arbella Insurance Response
3w
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on employee engagement, work-life balance, and career development, among many other things. We genuinely value this feedback, especially coming from a long-term employee. Thank you for being a member of the Arbella community!
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Extremely supportive environment to a point. Your managers will mentor you if you show an interest. Upward mobility is very possible if you set your mind to it. Employees are definitely made to feel important. Overall good morale. If you put the work in, you will succeed. Middle management seems to really care (in my experience). CEO extremely friendly and down to Earth with everyone which made me feel welcomed. Amazing benefits and PTO.

Cons

Low pay. Most of the years I worked there my pay was fairly low. I did receive a few special bonuses, and once promoted the last time my pay did increase to something reasonable but not enough to match the work. Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly. There is a cliquey vibe at times and I would not really feel comfortable going to HR or upper management for anything, just my managers.

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