Awful people to work for (Aramark Refreshment) that is. - Anonymous employee Aramark Employee Review

1.0
12 Oct 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Getting to meet different people at the Conference Center

Cons

Many. I worked at the Wharton School as a Conference Concierge. It is all run by Aramark. I was treated terribly while I was pregnant there. We are told to not take water off of the refreshment stands for the students yet the Managers there did it all the time. I was not supposed to leave my post while I was 7 months pregnant yet when I tried to get back-up nobody would answer the phone. I was basically forced to run to the ladies room while the class was in session and than got yelled at when I was not at my post even though there was no one outside of the room to attend to. When I left to have my baby, no card was sent and not even a congrats. When I came back from Maternity Leave, they fired me. It was an absolutely horrible experience. The people at Penn were awesome but the Aramark Managers were terrible to me. I knew it was when I was 7 months pregnant and crying in the ladies room. I have been an admin since I was 15 and decided to make a change by taking that position which was a terrible mistake.

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Pros

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Cons

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5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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