Professionally Embarrassed - Anonymous employee Aramark Employee Review

1.0
23 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Route sales rep when I started the training was very good, I was paired up with three drivers that had worked for the company at least 8 years.

Cons

Share some of the downsides of working at ARAMARK Uniform and Career Apparel. I was told of the management turn over, each had seen at least 5 general managers, 3 group Managers, and more then 20 district managers. The RSR's are responsible for Daily collection on COD accounts, route growth, and billing for Loss and Ruined garments. It was explained to me by each of the three I trained with, make your daily L&R and they will leave you alone, and not question how you made your number. When I was training with one RSR and learning the hand held computer on National accounts like BJ’s, and The Great Atlantic & Pacific Tea Company, Inc. (A&P) just bill them for 5 garments. you have to bill everything you can on accounts like these even when there is no damages or losses. I questioned how could they do this it is stealing and they said the managers know, but if you make your number then they make theirs. I was told that when one of the training RSR’s started the Loss and Ruined target was 16% of the daily billing now it is at 22% this is not a target it is a required quota. I feel for the district managers they are responsible for the route collections, customer service, growth, and retention of accounts for their area. There biggest issues is they are the 2nd line in making rate increases stick. This company lives by the rate increase, I have seen quarterly increases every quarter since I started. I was servicing one account that had signed less then a year earlier and their bill had gone from $48.00 per week to $72.00 if you say something is funny the company lives by the contract and they violate the agreement by increasing rates any time in the first year. This is by far the most unethical company I have ever worked for, and I am Embarrassed be associated with. them

Explore other reviews about Aramark

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company gives good benefits to employees, such as free lunch, discounts on shopping, budget for travel, along with the typical insurance and PTO

Cons

Sincerely actually not that many. Because the benefits are so good, sometimes you’re expected to do work outside of work hours.

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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