Pros
All of my SPs in Austin, the absolute best people in the world. Loved working with those guys.
Cons
Everything else. The micromanaging of upper management, the broken promises, massive workloads for technicians without listening to concerns. I could keep going if you’d like, the unwillingness to purchase products, taking away local managers ability to pay for things, lying Sales Reps that are not reprimanded. This company loves to preach having top tier KPIs, while only promoting “yes men” who do not have the numbers to backup the promotions. Regional Managers in positions they have no business being in, inappropriate conversations, inappropriate drawn out pictures being sent in group chats by one of the Directors of Operations, and scheduling customers 2-3 times more often than they should be in the year. Just do not get involved with this company if you’re on the operations side. You will be worked to the bone, blamed for all issues, and expected to show up the next day with a smile on your face regardless of how blatant their discrimination is. You will never accomplish what we did in Austin for the last few years, good job ruining the culture of the entire company with these new decisions.
