4.0
30 Jan 2026
Current employee, less than 1 year
Tampa, FL
Recommend
CEO approval
Business outlook
Pros
Good benefits, good ability for teamwork throughout the branch. Management for individual branches is very good with their efforts. Pay is decent. Opportunity for advancement.
Cons
Sales team needs work to not promise things the company doesn't do. Customer service needs to be reworked to properly address customer needs via times and dates they want. Also, to not use out of country call centers as most customers dont appreciate that. Some customers can be rude or not helpful when it cones time for safety with thier animals, especially dogs and biting technicians.