Decent Company - Some Toxic Leadership - Customer Success Manager Applied Systems Employee Review

Good place to work. Feel cared for and can do my work well

Has the issues all well established companies end up having

Appears ot be an innovative company from the outside. Lots of access to customers and research. Strong upper management push for new tech initiatives. New CEO might clean it up.

There is a hierarchy of UX designers with titles that separate them in skills and respect in the org. I was not allowed to really contribute or engage and was actively silenced because of my title as SR. I was not a Lead and Principles UX designer. I was shocked. Leadership appears disengaged with designers at EZLynx division, with a major transition happening at the top. The product team holds disproportionate control over UX decisions, including managing UX staff directly. The UX org has 5 hierarchical tiers UX including UX management, which creates significant bottlenecks. I came in with 15 years of experience and after two months - I was unable to do my job because of the harassment from a fellow designer. I found the environment hostile to UX professionals. After filing an HR complaint about harassment isolation, public claims that I did not know how to do my job. I was fire the next day in retaliation. They are being investigated. Not recommended for experienced UX practitioners who are looking to the future of AI and UX design as a step toward future software development.