Pros
It's an okay first job for a high school student to gain work experience in both the restaurant and customer service industries. You do usually have excellent support from the managers and co-workers once they get accustomed to you being on board though.
Cons
Definitely disgruntled employees and way too much added responsibility above and beyond the hostess position for the minimal pay. There are no buss boys-you're it and you have to maintain the restrooms and the front of house all at the same time so you're run ragged, covered in other people's used food from dirty dishes, you get disinfectant all over you from spraying the tables and you sweep the aisles during the shift as everyone's running around. You also frequently end up picking up the slack from your co-workers during busy times. Most employees there work well together and don't mind doing things that "aren't their jobs" to help everyone out, but the company could care less about compensating their employees who go above and beyond to earn them so much money.