14 Jun 2023
Appknox Response
2yWe have carefully reviewed your feedback on Glassdoor, and we feel compelled to address the inaccuracies and misrepresentations in your review.
While we appreciate your acknowledgment of remote work as a positive aspect of our company, it's essential to correct some of the false statements you made. Firstly, our company places a significant emphasis on structured processes to ensure a smooth workflow. We take pride in our well-defined procedures, which have been instrumental in our success.
Regarding the GTM (Go-to-Market) strategy, it is extensively communicated and understood by our business leads. We invest substantial resources in training and empowering our sales team to excel in their roles. Your claim that they lack basic tools and comprehension is entirely unfounded.
As for your complaint about micromanagement, it's important to note that accountability and teamwork are critical aspects of any successful organization. Our expectations of timely responses, especially during business hours, are not unreasonable. Your lack of communication and unavailability for calls with customers and the team demonstrated a lack of professionalism and commitment to the role.
Let us clarify the situation leading to your termination. You were given repeated warnings and support from multiple levels of management, including the CEO, to address your work ethics and performance issues. Despite these efforts, your conduct did not improve, leaving us with no choice but to part ways.
Regarding your claim about "firing without notice" and "no severance package," it's essential to be truthful. We adhere strictly to legal requirements, and proper procedures are followed in all termination cases. Severance packages are offered based on the individual's circumstances and adherence to company policies.
We take all feedback seriously and have actively worked to improve our work environment based on constructive criticism. However, your review lacks any constructive elements and instead seems motivated by bitterness and a desire to disparage our organization.
In conclusion, we regret that your experience with us did not align with your expectations. We would like to remind you that professionalism, accountability, and a positive attitude are crucial attributes in any workplace. We wish you the best in your future endeavors, and we hope you find an environment that better suits your expectations.