I couldn't have asked for a better place to work at! - Product Success Manager AppFolio Employee Review

5.0
19 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Where to start? I have been with AppFolio for a little over 2 years and honestly, it has been the most fun. It is very rewarding to see how far I have come in such a short time and am so excited to see what else I am able to accomplish. The people you work with become your family and your managers have open door policies and are always pushing you to do your best and excel in everything you do. It is very rewarding to work for a company that cares about its culture and its employees on a personal level. Not a day goes by where I am not thankful for working with such great people and such a great Company! It is so motivating to see so many great women excel in their positions and continue to grow as well as share their stories across the board. There is just not a place where you can find so much talent with such a diverse background. This is truly so inspiring to see and witness on a day to day basis. It makes me so proud to be an AppFolian! If you want to gain life long friends and want to grow your career, then this is the place for you! Like honestly, what are you waiting for?

Cons

The only single con I can think of is the coffee, besides that- we are pretty spoiled!

Explore other reviews about AppFolio

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life balance is amazing. Working with insanely intelligent people is always a plus.

Cons

None that i can think of.

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
3w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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