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      Harmful impact of toxic female leaders - Client Success Manager Apartment List Employee Review

      2.0
      2 May 2023
      Client success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Remote - Use good technology within company (Slack, Salesforce etc) - Decent benefits (outside of compensation)

      Cons

      - Pay is significantly lower than the majority of tech companies out there. Being worked to the bone and being paid a very low salary is just not worth it and the turnover shows. - Career growth is nonexistent. - The female leadership on the CSM team is poor. There is no actual "leadership." It's a cover your butt, "yes woman" leadership style. Their goal is to make sure the optics look good for the C Suite execs. - Leadership has no idea what they are doing or about the future of the company. With 2 rounds of layoffs, no direction for the future from management, it is very evident that this company is a sinking ship.

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      Apartment List Response
      3y
      Thank you for taking the time to share this feedback with us - we're sorry you didn't have a great experience during your time here. If you are comfortable sharing more information with us at peopleops@apartmentlist.com we'd appreciate the chance to look into the specific details that contributed to your experience. Thank you again for your insight, we will work on learning more so we can address the issues raised. We wish you the best.

      Explore other reviews about Apartment List

      5.0
      20 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Apartment List has a great culture, benefits, people, and product. It's at an inflection point of what is the next strategic move for the business, which means some growing pains, but in an exciting way. The culture is collaborative and people genuinely are happy to help one another.

      Cons

      Fast paced, ambiguous working environment. Some people thrive in this while others do not. There is a small group of people who are carrying the company.

      4.0
      9 Jun 2026
      Designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture and people are great

      Cons

      Pay isn’t as good as some places but the trade off is worth it

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