Used to be great, Leadership has no clue - Customer Service Representative Aon Employee Review

Great people and great program

Small office but they’re getting a new one soon

Remote. Don’t have to deal with micromanaging directors in person. Clients are great. Time off is generous.

Pay is not on par with the market even though our specific department sells compensation data. Quotas more than double some years and the commission is no longer commission, it’s a bonus pool. so far i’m making the lowest commission of my career here even though I’m selling far more. Additional bonus is only applicable once you hit quota. Consultants can compete with sales people and offer a lower cost an alternative solution for the client, undercutting sales people AND Aon and are basically immune and we are just told to accept it. Consultants are Never reprimanded. Quotas are also not determined until a few months into the year, every sales person feels like they are moving the goal post. Benefits cost goes up every year. They contribute way less to health benefits than many modern companies.