4.0
30 Apr 2021
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Working remote; some coworkers are very nice and helpful, others can have an attitude when you try to help them out. Laid-back work environment, helped me gain better customer service skills. It helps if you're tech-savvy because sometimes people don't respond in time to help you with the issue you're having. Otherwise most of the higher-ups are extremely nice and helpful.
Cons
Very quick onboarding process, the training you're given doesn't give you a chance to become familiar with the system, you're kind of thrown to the wolves. No one really introduces themselves so sometimes it's difficult to know who to email; your supervisor will save you.