5.0
19 Feb 2026
Current employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
I have been with the company for six years, and I can honestly say this is the best place I’ve ever worked. The upper management team is incredibly approachable and supportive. I work closely with Holly and Michele, and they are available 24/7, even when they’re not on shift. They step in alongside us whenever needed and consistently teach and guide us as we grow. Rob, Nancy, and Bob are also among the kindest leaders you could ask for. They are just as accessible and supportive to both Customer Care Specialists and managers. I would highly recommend this job to anyone with strong customer service skills who wants to work in a positive, collaborative, and truly supportive environment.
Cons
Supportive, Helpful, Customer Service, Nice