Pros
The organisation works towards good causes. Staff on the ground doing the people-facing work are amazing people and they're generally a delight to serve.
Cons
Working in a support role, I see a lot of the staff being instructed by their managers to call IT on their days off through the week to sort out IT issues, because they are not allowed time to do it during their paid shift. I'll regularly see that staff are working back to complete tasks long after their rostered working hours, and they're shrugging it off because "it's just how it is". Anglicare's managers in residential settings are under a particularly high degree of pressure, and are burning out quickly. In many ways this is a reflection of the entire aged care industry at the moment. Overall, there's not enough emphasis on work life balance and employee care here to make the workload sustainable. The IT support services are not well resourced to adequately and efficiently carry the support load of an organisation of this size, and many staff find this frustrating when they can't get the equipment or support they need to thrive in their job. Meetings in the head office can take up a lot of management's time, and in my experience, the people who attend these meetings are each expected to individually distribute information onto their teams, because no one attending the meeting is taking minutes. I also see there's not enough time for staff to actually complete action items discussed in all these meetings, because there are too many other meetings taking up their work day. For an organisation of this size, there is much room for improvement.