Excellent care team. Always help each other and do their best.
Cons
We have been through a lot in the home and had a lot of things change.
Things had got better and we had the most supportive manager ever. She changed so much in a short space of time. She has now gone and the atmosphere has changed and care standards have dropped quickly. Staff morale is low and everyone is talking about leaving. A month ago everyone was smiling and laughing. Now we all walk around with our heads down.
The old manager who no-one liked, except her favourites she treats differently is back. She is rude, does not care and always picks fault.
New management only care about paperwork. It is really sad. I am looking for a new job like many others.
I feel sorry for our residents.