On a team of 10 people, all five that were terminated were over 50 years old. All were geographically disperse in New York, Florida, California, Washington, and Colorado. Lower and mid-level managers are dishonest and unethical while playing favorites with the balance of the team. These managers are not servant leaders, and they do not even mentor as they are typically ghosts. When dealing with existing clients, there were the constant headaches of dealing with their lack of storage and slowness of the application anytime trying to run a calculation. Unfortunately, the only way to solve this was to present an upsell opportunity and sell them more software which they didn’t need, but was required for storage. What I found most interesting was the perpetual professional service agreements that the customers had to have in place in order to do basic things like creating reports which is quite different than how the software is marketed.