Interesting call center experience - Customer Care Representative Amwins Group Employee Review

4.0
27 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Company employees go out of their way to help new hires learn the skills & techniques to be successful. Management is very friendly & approachable.

Cons

Can be a bit overwhelming for new hires. Sometimes policies change very quickly with little or no notice. Taking PASS calls can be unpredictable.

Explore other reviews about Amwins Group

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Very employee-focused - Very flexible in scheduling

Cons

- I have no cons for this place. It was great

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits! The office is nice and super relaxed

Cons

There is no upward mobility at all. You are stuck as an associate with no way to move up. And when you do move up there is no pay difference.

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